Operating a hotel is not an easy thing to do, but it is definitely more challenging when disasters strike. Hotels have unique challenges when recovering from disasters such as fire damage and water damage and hiring reliable restoration contractors can be a daunting task. You would want to work with an experienced contractor who is familiar with the hospitality industry to avoid frustration.
You have to balance between the seemingly conflicting interests of restoration contractors and hotel staff. Contractors will prioritize getting the hotel back to normal operations. Hotel staff, on the other hand, will prioritize guest comfort and satisfaction above everything else. As a hotel operator, you also have to consider brand consistency. You have to work with an experienced disaster service provider who understands the nuances of hotel operations if you want to keep your hotel guests happy while still keeping restoration work on budget and on schedule.
LMS Restoration Houston and Hotel Disaster Restoration
LMS Restoration Houston technicians are knowledgeable when it comes to the particular challenges of hotel restoration work. We understand the need for safety and the need to get things back in order as soon as possible without sacrificing guest comfort and convenience. We are trained to handle the tension between hotel staff and our technicians, and we are proficient in communicating the fact that we actually share the same goal. We have ways of minimizing interruption to your hotel operation and supporting brand consistency while keeping the restoration work moving steadily.
The Importance of Managing Guest Expectation
It’s tough, but the truth is that hotel guests will be affected in times of disaster restoration. However, the extent of disruption to your hotel operations depends on how experienced your restoration contractor is. LMS Restoration Houston works hard to keep everyone safe while disaster restoration is ongoing. At the same time, we also make it a priority to help hotel staff provide the best guest experience that conforms with the standards upheld by the brand.
The key is managing guest expectations. If they are made aware in advance that there is restoration work being done, they may be pleasantly surprised that it’s not as disruptive as they would have expected.
LMS Restoration Houston: The Reliable Disaster Restoration Services Provider for Hotels in Houston and Galveston
LMS Restoration Houston has been in the cleaning and restoration industry since 1997 and has helped hotels in Houston and Galveston manage their disaster restoration requirements smoothly. We understand the delicate act of managing guest expectation and balancing between keeping your hotel guests comfortable while making sure that the restoration work progresses steadily as scheduled.
We are the experts in water damage restoration, fire damage restoration, content restoration, and mold and mildew remediation. We also have an Emergency Response Plan that would benefit commercial establishments such as hotels.
For more information about our service offered to hotels, please visit our Contact Us page to send us a message. You can speak to a representative by calling 281-572-8798.